Yes! Here’s how to fill in your APO/FPO address:
We DO ship to APO/FPO Military addresses no matter where they are, as APO/FPO addresses considered domestic!

1. Please be sure to choose the USPS Priority Mail shipping option.
2. Use the following format for completing the address form:

Sample Address:
John Doe
1-234 INF / B Co 7-11 AR
Unit # 4201
APO, AE 09362-2105
United States

Since military orders are considered part of the USA for shipping purposes, you do not need to enter the actual city, state or country of where you are located. Enter APO or FPO for the city and AP or AE for the state. DO NOT enter the country where you are stationed (e.g. Iraq, Afghanistan, etc.) as this will force you to choose an international shipping option and delay your shipment! Enter the United States for your country.

Be sure to submit your actual credit card billing address in the “billing address” section if the APO/FPO address is not the billing address on file with your credit card company. Enter your APO/FPO address in the “shipping address” section.

APO/FPO orders generally arrive surprisingly fast, but please allow 4 to 12 business days for transit time. USPS tracking only provides information up to the point it arrives at the military post.

To track your package, use one of the following links, depending on which method you chose:
Fedex Tracking: https://www.fedex.com/apps/fedextrack
UPS Tracking: https://www.ups.com/track?loc=en_US&requester=ST/
USPS Tracking: https://tools.usps.com/go/TrackConfirmAction_input
To speed delivery, shippers may not location-scan all of their shipments. When shipping volume is high, packages are processed in bulk, and the first time a package is scanned may be upon arrival at a regional hub near the destination, or even when the package is delivered. If you don’t see any tracking data for your shipment, and the estimated delivery date has not yet passed, please do not be concerned.

We offer overnight or 2nd Day air service to continental U.S. through FedEx and USPS. Orders with expedited shipping must be placed before 1:00pm Eastern Standard Time. For 2nd day air or overnight – please call toll-free (888) 324-2758 or locally (865) 977-9917 to get a quote for expedited shipping for eligible orders. Expedited shipping costs must be okayed before the order can ship out.

Approximate delivery time for credit card orders for in-stock merchandise is between 2 to 5 business days depending on the destination. Please allow extra time to account for weekends and holidays. Money orders are usually shipped within 24 hours after receipt. Personal check orders are held for up to 14 working days.
Here are the shipping days/times for each shipping method:

• FedEx Ground – (USA 48 states only!) 2 to 5 business days
• USPS Priority – (USA, PO boxes) 2 to 5 business days
• USPS Priority – (Alaska/Hawaii and APO/FPO military) 4 to 12 business days
• International – (all countries other than the USA) 10 to 14 business days
• UPS/Surepost – ship method that combines the best of both UPS and USPS- 2/3 shipping. This ship method is cheaper than UPS but it takes a little longer and offers tracking for the USPS portion of delivery.

If you do not receive any part of your order, or an item arrived damaged or defective, please send an email to [email protected] to report the issue. Please include:

• Your name
• Your email or account number
• The date of purchase
• The item reported missing or damaged
• The return reason

Any order issues or delivery issues must be reported as soon as possible, within 7-10 days, but no later than 30 days, as we will not issue refunds or credits after this time. If order or delivery issues are found to be in customer error, we may charge additional fees to cover the costs for shipping and restocking.

Shipping Charges are based on total weight of order and the shipping method you choose. If you choose a shipping method which is incompatible with your delivery address, you will either be refunded the difference and your order will be shipped automatically or you will be contacted for approval of the correct shipping charges before we process your shipment.
Large orders, multi-box orders or orders with total calculated weight greater than the highest rate of the shipping rate table may require a custom shipping quote requiring payment for actual shipping charges to be approved before processing shipment.
APO/FPO, Alaska, Hawaii and California- Due to recent USPS shipping rate increases and dimensional weight surcharges, we may need to collect additional shipping charges for large or heavy orders. You will be contacted for approval of additional shipping charges, in the instance that additional postage is necessary prior to shipment. We appreciate your understanding!

orders containing drinks (RTD’s, 12 and 24 bottle cases, etc.) must be shipped to a physical address. We prefer to ship drinks via FedEx. We can ship orders of this nature USPS (shipping cost is higher); however, we cannot be liable for damages if you don’t select the optional insurance.

Credit Cards – We accept the following major credit cards: MasterCard, Visa, and American Express. We reserve the right to request additional verification documentation prior to processing and shipping orders.

PayPal – As long as none of the items in your order violates Paypal policies, the Paypal choice will be available to checkout (no sex, ephedra, prohormone or HGH products). You will be prompted to enter your PayPal information after you complete your order. You may either create a Paypal account or use an existing Paypal account to complete the transaction.
We do not ship Cash-On-Delivery (COD).

Got an item you need to return? No problem! Here’s everything you need to know about The Supplement Warehouse’s return policy. We have a strict 30-day return policy. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund of in-store credit or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, gels, RTD drinks cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:

• Gift cards
• Some health and personal care items

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

We are located at PO Box 644 Jacksonville NC 28541-0644. Please ship all returns back to this address.